Monday, April 07, 2008

Unscheduled scheduled outages

A recent posting to the TENET ren-news list:
All Neotel MPLS GEN3 sites experienced a number of service failures
early yesterday morning. It appears that these were caused by Neotel
maintenance, of which TENET was not informed in advance.
even given
The Service Level Agreement provides that: "...The Providers will give TENET four days' advance notice of planned maintenance."
Let's hope Neotel doesn't become Neotelkom [the new Telkom?] :)

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