Troubleshooting just like the CIA baby!
Wednesday, July 19, 2006
Tuesday, July 18, 2006
Lag
This is a user comment from a story on EA's new Portal mini-game - itself based on Narbacular Drop.
hmmm, what do i see?No-one likes lag. That's more than I want, too!
7h0r4x3 (07/13/2006)
I see this as making lots and lots and lots and lots of lag. I mean lag upon lag upon lag upon lag. Maybe, even some form of lag never even conceived by the human mind before. Maybe, just maybe, lag so bad, you need to reboot your pc twice then clean it, then take out your gfx card and clean it 3 times, then reboot 4 times more. just to get windows to reopen. i mean that is a lot of lag. more than i want.
Ending suffring
South Africa leads the way
First country to independently develop and give up nuclear weapons!
First country to be involved in radiological terrorism!
Yay SA!
First country to be involved in radiological terrorism!
Yay SA!
Monday, July 17, 2006
The Tech-Support Wisdom of Crowds
Regular readers will know of my distrust of 'The Wisdom of Crowds'.
Now Qunu has created a system to match up users needing tech support with [unaffiliated, unpaid] domain-experts. All this through Jabber-compatible IM clients (and the comment on KoolIM at the end of the list is classic)!
I know that customer support via chat can work well - Ndizani (now defunct) was doing this for Sento for McAfee 5 years ago!
Of course Qunu is adding the Web2.0 goodness!
1) Feedback on the helpfulness of the 'expert'
2) Feedback on the system itself
3) Tagging of subject areas (amusingly the demo pic has "web2.0" as a tag)
As to whether this is all not just an unpaid helpdesk:
Passionate volunteers will provide better and more timely information. They hope.
Plans for providing for-pay matching (i.e. fees for experts) are in the works.
Now Qunu has created a system to match up users needing tech support with [unaffiliated, unpaid] domain-experts. All this through Jabber-compatible IM clients (and the comment on KoolIM at the end of the list is classic)!
I know that customer support via chat can work well - Ndizani (now defunct) was doing this for Sento for McAfee 5 years ago!
Of course Qunu is adding the Web2.0 goodness!
1) Feedback on the helpfulness of the 'expert'
2) Feedback on the system itself
3) Tagging of subject areas (amusingly the demo pic has "web2.0" as a tag)
As to whether this is all not just an unpaid helpdesk:
Passionate volunteers will provide better and more timely information. They hope.
Plans for providing for-pay matching (i.e. fees for experts) are in the works.
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